-Will Jay write a special message on my order?

Unfortunately, No Jay will not be able to customize any orders with special messages. (Please bring any item you wish to have a special hand written quote or message to any of Jay's appearances) ALL PICTURES & POSTERS ARE PRE AUTOGRAPHED

-If I made an error when I ordered & received it already will I can get my money back?

Yes, please contact us at info@jaycutler.com within 2 days when order is received.  Once we respond back sender must purchase a pre-paid label back along with the item.  WE NOT be able to issue u a REFUND/EXCHANGE if we havent received the merchandise back first.